Responding to Participant Questions & Comments

Is current?: 

This page delineates the expectations for kind-hearted responses to participant queries for all Project Implicit studies (whether Demonstration-, International-, or Research-site). It also provides examples of template responses to a few frequent queries. See wiki entry on sharing results for information about writing summaries of research results for requesting participants.

Active Studies: Responding to Participants

Current policy, per Brian Nosek: "We have a responsibility to respond to every email that we receive from web participants. Sometimes it is enough to just say something simple like 'Thank you for the comment.' It is especially important to respond thoughtfully and openly for people that challenge or raise concerns about interpretation or meaning of the results. Default toward being generous to their interpretations, gently point out where the research stands and what uncertainties there still are, and point them to additional information that is available such as the FAQs on the demo site and articles for download at or my site (or yours) if they are really eager." If you have any doubts about how to handle a particular email, don't hesitate to discuss it with your advisor or another Project Implicit administrator.

Gmail's Canned Responses
If you use Gmail, you can take advantage of the Gmail Labs feature called "canned responses" - it allows you to save template response, which can serve as a starting place for reoccurring participant queries. You'll need to tailor them to each individual request, but once established, they can greatly reduce the required response time and effort. You may use the below examples, developed by  other PI researchers, as a starting place. 

See Template Response wiki entries for examples of responses for common participant questions and comments.